A cybersecurity specialist and AI researcher with over a decade of experience in tech innovation and digital transformation strategies.
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The popular resale platform has revised its measurement guidelines for female and kids' apparel failing to inform all users about the change.
Numerous buyers and vendors have taken to social media stating that platform listings now display an altered size classification compared to what was initially listed because of the remapping.
The platform stated the updated approach better aligns with similar services.
It has advised users to review their products and manually change the size if necessary, which has left users frustrated.
Previously, the measurements included one number and one letter, like S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L used to be a 12 but currently displays as UK 16-18.
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, from Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Another shopper, located in England, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she said.
The platform boasts over 100 million members, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: previously, the service retracted a modification regarding delivery choices following member complaints.
A cybersecurity specialist and AI researcher with over a decade of experience in tech innovation and digital transformation strategies.
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Elizabeth Burton
Elizabeth Burton
Elizabeth Burton
Elizabeth Burton
Elizabeth Burton